Monday, March 19, 2007

Rude people at Dell

If you were planning on the Vista Express Upgrade, don't bother. You don't get all the options in the full version. My own beef was with the lack of 64-bit version being available. I spend a couple of hours on the phone trying to figure out how to get the 64-bit version.

Calls between Dell and Microsoft resulted in absolutely no satisfaction. In fact, the last person I chatted with at Dell, Lara, was absolutely rude. Her supervisor was "administrative only" and didn't take calls. Dell employees even said that Vista Home Premium 64-bit edition didn't even exist! Microsoft was puzzled.

Do I recommend upgrading to Vista: Hell no! The only time I'd even recommend upgrading to Vista is in a few years and if and only if you get the exact version you wanted.

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